Returns & Exchanges

At SINGER, we want you to be completely satisfied with your home appliances and sewing equipment. If your purchase doesn't meet your expectations, you can return it within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Pack with Care

  Place the item in its original packaging, including all manuals, accessories, and protective foam to ensure the product remains secure during transit.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and affix it clearly to the outside of your package, ensuring any old shipping labels are covered.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking receipt; once we receive and inspect the item, your refund will be processed within 5-7 business days.