Frequently Asked Questions

Everything you need to know about your SINGER home experience.

What are your standard shipping times for home appliances?

Standard shipping typically takes 3-7 business days. For larger items like refrigerators or heavy-duty sewing machines, our specialized freight partners will contact you to schedule a specific delivery window.

Does my SINGER product come with a warranty?

Yes, all SINGER products come with a standard 1-year manufacturer's warranty covering parts and labor. Extended protection plans are also available for purchase at checkout.

What is your return policy for home goods?

We offer a 30-day return policy for most items in their original packaging. Please note that a restocking fee may apply for opened electronics or heavy machinery.

Do you offer professional installation services?

We provide professional installation for select built-in home appliances. You can add this service to your cart during the checkout process for an additional fee.

Which payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and flexible financing options through Klarna and Affirm for larger purchases.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your delivery's progress in real-time.